In 2022, Tashkent, Uzbekistan, launched a large-scale modernization project to address significant inefficiencies in its heating and water networks. With up to 40% heat loss due to aging infrastructure, the city faced major operational and financial challenges. Supported by EU investments, the project aimed to enhance efficiency, reduce losses, and improve billing accuracy.
As part of this initiative, Axioma Metering’s Qalcosonic W1 ultrasonic smart meters were introduced to help utilities streamline data collection, prevent tampering, and transition to a fully automated billing system. What began as a pilot project has since expanded into one of Uzbekistan’s largest smart metering deployments, setting new standards for data accuracy and operational efficiency.
| LoraWAN | Communication technology used for remote data transmission |
| 700+ K | Number of Axioma Metering smart water meters planned for full-scale implementation |
| 75 K | Axioma Metering Smart Water Meters, already installed in Taskhent |
Uzbekistan’s utilities have historically struggled with data collection, meter tampering, and unpaid bills. In addition, the country’s utility companies faced difficulties accessing homes to install meters, as well as overcoming public skepticism about digitalization.
High losses | Up to 40% heat loss due to outdated heating and water networks, leading to significant inefficiencies.
Inefficient revenue collection | Some households delayed bill payments for months, creating financial instability for utilities.
Manual data collection inefficiencies | Traditional mechanical meters required manual readings, causing billing delays and inaccuracies.
Regulatory changes | National certification standards shifted mid-project, requiring quick adaptation to ensure compliance.
To address these challenges, Axioma Metering, in collaboration with Uzbekistan’s utilities, implemented Qalcosonic W1 ultrasonic smart meters. These meters were designed to provide accurate, remote, and tamper-proof data collection, ensuring long-term efficiency and financial sustainability for the region’s infrastructure.
By integrating cutting-edge technology with direct client support, Uzbekistan’s utilities gained a scalable, long-term solution for infrastructure modernization.
Resilient Design | Compact, ultrasonic smart meters with tamper-proof technology, eliminating data manipulation.
Advanced Connectivity | LoRaWAN technology enabled prompt data collection, eliminating the need for manual readings and improving billing accuracy.
Automated Data Collection | Remote monitoring allows utilities to track consumption instantly, ensuring transparent and efficient water management.
Operational Support & Training | Axioma Metering teams provide quarterly on-site support, ensuring correct installation and efficient data use.
Key Benefits of Axioma Metering’s Solutions in Uzbekistan:
Billing Accuracy & Revenue Protection | Eliminated data manipulation and ensured timely bill issuance.
Operational Efficiency | Remote monitoring replaced labor-intensive manual readings.
Regulatory Compliance | Axioma Metering adapted swiftly to changing national certification requirements.
Remote Monitoring & Data Accuracy | LoRaWAN connectivity enabled utilities to collect real-time data, detect leaks early, and optimize water distribution without requiring on-site inspections.
Scalability | The success in Tashkent has paved the way for expansion to other cities and regions.
Utility Support | Ongoing technical assistance and training for seamless integration.
Insights:
Adapting to Market Challenges | Implementing smart meters required quick adaptation to regulatory changes, ensuring compliance with new national certification standards.
Building Trust and Overcoming Skepticism | Many residents were hesitant about digitalization, fearing higher bills. Education and transparent communication played a key role in changing perceptions.
Strong Technical Support Matters | Axioma Metering provided quarterly on-site assistance to ensure proper installation and effective data utilization, strengthening long-term client collaboration.
Smart Metering Enables Efficiency | The transition from mechanical to ultrasonic meters eliminated tampering, reduced billing errors, and improved overall utility management.
Axioma Metering’s smart water metering solutions have already transformed Tashkent’s infrastructure. Moving forward, pilot projects will expand into new cities, setting the stage for nationwide adoption. This project showcases Axioma Metering’s ability to adapt, innovate, and deliver real solutions for modern utilities. By combining cutting-edge technology with hands-on support, we ensure that every drop counts.
